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FULL TIME

Tech Support Executive (Outsourced)

Hyderabad

Product

The Tech Support Executive ensures smooth functioning of CRM, booking tools, and internal systems.

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Key Responsibilities

Assist staff with CRM and booking tools
Coordinate with vendors for technical issues
Train employees on digital tools
Ensure system uptime and quick issue resolution

Required Qualifications

Strong leadership and team management skills
Excellent communication and negotiation abilities
Experience in travel/tour sales preferred
* Ability to work with CRM tools and reports

Preferred Skills

Basic troubleshooting and tech support skills
Experience with CRM/PMS tools
Good coordination and communication skills

Benefits & Perks

Competitive salary + equity package
Annual travel stipend for experiencing luxury destinations
Flexible work arrangements (remote/hybrid)
Health, dental, and vision insurance
401(k) matching program
Professional development budget
Unlimited PTO policy